Question 1

Is JJ's Shawarma halal certified?

Accepted Answer

Yes, all meat served at JJ's Shawarma is 100% halal certified. We source our chicken and beef from certified halal suppliers and maintain strict halal standards throughout our kitchen. This is a core commitment we have upheld since day one.

Question 2

Do you offer delivery?

Accepted Answer

Yes, we offer delivery through our website, by phone, and through third-party apps including Uber Eats, DoorDash, and SkipTheDishes. Delivery is available during regular business hours to most areas of Ottawa's west end. Orders over $35 qualify for free delivery when ordered directly.

Question 3

What are your hours of operation?

Accepted Answer

JJ's Shawarma is open Monday through Saturday from 11:00 AM to 10:00 PM, and Sunday from 12:00 PM to 9:00 PM. Hours may vary on statutory holidays — check our website or call ahead to confirm. We recommend ordering early during the Friday and Saturday dinner rush.

Question 4

Do you have vegetarian or vegan options?

Accepted Answer

Yes, we offer several vegetarian and vegan options. Our falafel wrap and falafel plate are fully vegan, made with freshly fried chickpea falafel, tahini sauce, and fresh vegetables. We also offer hummus, tabbouleh, fattoush salad, and stuffed grape leaves as vegetarian sides.

Question 5

Do you offer catering for events and offices?

Accepted Answer

Yes, we provide catering for events, offices, and parties of all sizes. We offer mixed shawarma platters, falafel trays, hummus and dip stations, and custom packages. We recommend placing catering orders at least 48 hours in advance. Call us directly to discuss your group size and menu preferences.

Question 6

What is in your garlic sauce?

Accepted Answer

Our garlic sauce (toum) is a traditional Lebanese-style whipped garlic spread made with fresh garlic, lemon juice, oil, and salt. It contains no dairy and is naturally vegan and gluten-free. The recipe has been perfected over years and is made fresh in-house daily. Extra garlic sauce is always available on request at no additional charge.

Question 7

Do you have gluten-free options?

Accepted Answer

Yes, several items on our menu are naturally gluten-free. Our shawarma plates served with rice and salad are gluten-free, as are our hummus, baba ghanouj, tabbouleh, and falafel (made with chickpea flour). Please note that our kitchen handles gluten-containing products, so we cannot guarantee a fully gluten-free environment for those with celiac disease.

Question 8

Where is JJ's Shawarma located?

Accepted Answer

JJ's Shawarma is located at 309 Colonnade Drive in Nepean, Ontario. We are in the Colonnade plaza with convenient access from Merivale Road and the Queensway (Highway 417). The restaurant is easy to find and centrally located in Ottawa's west end.

Question 9

What payment methods do you accept?

Accepted Answer

We accept cash, Visa, Mastercard, American Express, debit, and contactless payments including Apple Pay and Google Pay. For delivery orders through third-party apps, payment is handled through the app. Phone orders can be paid by card or cash on delivery.

Question 10

Is there parking available?

Accepted Answer

Yes, there is free parking available in the Colonnade plaza lot directly in front of the restaurant. The lot has ample space and easy access from Colonnade Drive. During peak lunch and dinner hours the lot can fill up, but additional overflow parking is available nearby.

Question 11

Can I order online?

Accepted Answer

Yes, you can order online through our website for pickup or delivery. We are also available on Uber Eats, DoorDash, and SkipTheDishes. Ordering directly through our website or by phone helps support our small business and avoids third-party service fees.

Question 12

Do you offer deals for group or large orders?

Accepted Answer

Yes, we offer special pricing for large and group orders. Our Family Feast Deal includes 4 wraps, 2 sides, and 4 drinks for $44.99. For larger groups, we can put together custom catering packages. Contact us directly to discuss options for your group size and budget.

Question 13

What is shawarma?

Accepted Answer

Shawarma is a Middle Eastern dish of seasoned, marinated meat (chicken or beef) slow-roasted on a vertical spit and shaved to order. At JJ's, our shawarma is served in a warm pita wrap with fresh vegetables, pickles, and your choice of sauces, or as a plate with rice and salad. It is one of Ottawa's most popular street foods.

Question 14

Do you have a kids menu?

Accepted Answer

Yes, we offer kid-friendly portions and items. Our chicken shawarma wrap can be made in a smaller size, and we offer plain rice plates and falafel bites that are popular with younger diners. All kids' meals can be customized to leave out spicy sauces or pickles.

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